(premium) Sites hosed after update 2.12.0

For the memory issue give this link a read.

https://codex.www.ads-software.com/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

If you can increase the amount of memory available to PHP then that should at least get you past the memory exhausted error.

Please make sure free and premium version were updated to latest, 2.12.0 and 1.12.0.

You might need to deactivate both and then update to ensure they’re correct.

The update notification on the premium, 1.12.0 has not been seen by WP-install yet. Has it been sent upstream already?

Disabling, i.e. removing the directories of both plugins on the site that had the memory issue brought the site back to life. All sites are running on the same setup, so the memory issue is very strange.

From premium FAQ.

21. How do you update Testimonials Widget Premium?

You can update Testimonials Widget Premium via WP Admin > Dashboard > Updates, click Check Again, and then select and make updates.

Well, that is exactly what I had done and have done and been doing but still no word on 1.12.0…

I can imagine it needs to percolate through on the internet before it starts showing up on my radar.

That’s very annoying…

Please send a note to https://aihr.us/contact-aihrus/ for getting latest TW* packages.

Michael

Done. Thank you.

Thanks for the direct transfer. With 1.12.0 premium installed all is well now on all sites except one. This is the site which gives the memory error as soon as the free TW is activated.

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 523800 bytes) in /<site-path>/wp-content/plugins/testimonials-widget/lib/class-settings-testimonials-widget.php on line 491

What’s the PHP memory_limit on each site?

Have you tried https://www.ads-software.com/support/topic/premium-sites-hosed-after-update-2120?replies=9#post-4141569?

Are you positive that the memory site doesn’t have translations or other plugins running beyond the other sites?

Yeah! I’ve got the memory leak fixed. 2.12.1 will be coming out shortly.

Thanks, that indeed fixed the memory leak issue.

Wonderful news.