Premium Support is inaccessible and an issue

  • Resolved jfrenaye

    (@jfrenaye)


    3 months ago

    I am a paid clienht for Jetpack Social. The latest update to WordPress was installed and I see that the option to share it socially is now somewhat hidden–ok.

    But I had several hundred posts scheduled that were to be shared to two FB pages (created on prior version of WP) and it seems that they have all reverted back to “do not share”

    How can we fix this?

    Also, JEtPack social is simply NOT sharing to my two Facebook pages. THe connections are live.


    And your bot sucks. Your support is NOT world class. And despite what yoru website and bot says, there is not a link to get emailed support.

    • This topic was modified 3 months ago by jfrenaye.
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  • Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @jfrenaye,

    Thank you for bringing this to our attention. To speed things up, I’ve reached out to you directly via email. Please check your inbox, and we can continue the conversation there. Given that, I’m going to mark this thread as resolved and we’ll communicate via email.

    Best regards!

Viewing 1 replies (of 1 total)
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