Presentation mode on iphone doesn’t work

  • Resolved proguid

    (@procarmanuals)


    8 months, 1 week ago

    Testing your plugin. During testing I found that presentation mode does not work on iphone 12, 13.
    Also there are problems with displaying the navigation menu. It is cut down. I need to change the screen orientation to display all menu items.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 20 total)
  • Plugin Support Amin

    (@amin7)

    Hi proguid
    I hope you are fine.

    I have discussed the scenario with our dev team, and actually, presentation mode is not supported by Apple for iPhones.
    Regarding the navigation menu, can you please share a screenshot of the issue, you are facing? I checked on my side, but could not replicate it.

    Thanks

    Thread Starter proguid

    (@procarmanuals)

    https://prnt.sc/_bPNtebeY3ZT

    When is it expected to add presentation mode on iphone?
    I have a similar plugin and it implements full screen view for all devices.
    If necessary, I can send you a link to the page with that plugin.

    Plugin Support Amin

    (@amin7)

    Hi,

    I got an update from our dev team. Well, as we know this support is restricted from Apple on the iPhone, but if you already know a plugin for full-screen view, you can share it with us, and I will forward it to our dev team.

    Regarding the screen cut of the navigation menu, I already informed our dev team, and they will check and fix it.

    Thanks

    Thread Starter proguid

    (@procarmanuals)

    PDF Embedder Premium – This plugin displays the pdf in full screen rather than in presentation mode.

    It was more logical to identify the iPhone and remove the view button in presentation mode.

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @procarmanuals,

    Greetings.

    Thanks for sharing your thoughts. We are looking into this. We will get back to you with an update.

    Thank you.

    Thread Starter proguid

    (@procarmanuals)

    Great if this is fixed and I can use your plugin.
    For now I’m on the lookout for a basic plugin for pdf insertion.

    Plugin Support Amit Paul

    (@paulamit)

    Hi @procarmanuals,

    Greetings. Here I can see our development team is working on this feature. Please allow us time, hope it will be included soon. No worries, we will get back to you with the update very soon.

    Thank you for your understanding!

    Thread Starter proguid

    (@procarmanuals)

    I still have questions about optimizing the plugin, but I’ll create a separate ticket for that.

    Plugin Support Amit Paul

    (@paulamit)

    Hi @procarmanuals,

    Yeah, sure! You can open another ticket for your others queries also. And I will let you know the update soon regarding your previous query.

    Thank you!

    Thread Starter proguid

    (@procarmanuals)

    Yes, I’ve already opened other tickets.
    I’m waiting for a fix.

    Thread Starter proguid

    (@procarmanuals)

    After the latest update, the iphone stopped displaying pdf files.

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi?@procarmanuals,

    Greetings. Thanks for letting us know that.

    Thank you for bringing this to our attention. We have successfully reproduced the issue on our end and forwarded it to the development team. Please allow us some time. We will inform you of the update once our DEV team fixes the issue.

    Thank you.

    I’ve noticed the same problem with pdf’s suddenly not displaying correctly on iphones. Windows laptops, Android phones work fine. We’re using the free version and mostly really like it for pdf’s.

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi there,

    We’ve released a new version of EmbedPress (v3.9.15) with the fix for the iPhone issue. Please update the plugin and check again.

    Looking forward to hearing back from you.
    Thank you.

    Thread Starter proguid

    (@procarmanuals)

    Hi
    Presentation mode in iphone – it works
    Insert 100% width – it works
    In iphone 13 part of the menu is cut off – not fixed (https://prnt.sc/m6bA3VfYqLrN)

Viewing 15 replies - 1 through 15 (of 20 total)
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