Pressing Export product details causes error

Hi

Thanks for letting us know. How many products are in your store?

It may be that increasing the WordPress memory can solve this. From our FAQ (https://www.ads-software.com/plugins/woocommerce-recommendations-by-graphflow/faq/):

I’m getting errors when trying to export products or orders

While we aim to make the export process as lightweight and efficient as possible, you may need to ensure you’ve allocated enough memory to WordPress to make sure the export works as expected. If you run into problems, you can try to increase the memory allocated (check out this link for more details: https://codex.www.ads-software.com/Editing_wp-config.php#Increasing_memory_allocated_to_PHP).

If you can’t do this or it doesn’t work for any reason, don’t worry – we collect your data on the fly with each customer interaction, so we will quickly build up the information we need to power your recommendations.

ca. 3000 products

so basically I can just leave it and the product details will go to your site bit by bit, right?

Hi

Yes – you can just leave it and products will be exported on every page view (if it has not already been exported).

Having said this, it is still beneficial to try to export them all upfront, so our engine can get to work quickly (as we make some use of the product data such as title and description, as well as categories, for recommendations). So, while it is not strictly necessary, the plugin will work a lot better if you are able to bump up the memory limit (at least temporarily) to export all the products.

We have seen customers exporting many thousands of products successfully so it should work (but certainly for that size often a higher memory limit is needed).

Hope this helps
Nick