Presto Player Pro You have version 1.1.8 installed. Update – no update possible

  • Resolved ppeter12

    (@ppeter12)


    2 years, 7 months ago

    Hi!

    Presto Player Pro You have version 1.1.8 installed. Update – no update possible

    why, how can we fix this?
    thx
    Peter

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello Peter,

    Possible conflict with your plugin/s. Try deactivating except for Presto Player and see if it works.

    If still not working, kindly manually download the plugin and install it.

    I hope that helps. Let us know how it goes.

    Thread Starter ppeter12

    (@ppeter12)

    here is the message after try to update

    Updating Plugin Presto Player Pro (1/1)
    An error occurred while updating Presto Player Pro: Update package not available.

    where should I download it?

    thx

    Hello Peter,

    Thank you for the update.

    We are not allowed to give support for the Pro version here due to WP.org rules. Could you open up a support ticket?

    https://my.prestomade.com/support/

    Thank you!

    Thread Starter ppeter12

    (@ppeter12)

    ok yes

Viewing 4 replies - 1 through 4 (of 4 total)
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