Pretty Permalinks don't work-tried everything

  • Hi,
    I’ve tried all recommended steps from the codex: https://codex.www.ads-software.com/Using_Permalinks#Where.27s_my_.htaccess_file.3F

    Still can’t change permalinks to ‘postname’ … always get an error: “The requested URL /about-us/ was not found on this server.”
    Had the host server change permissions to allow the world to edit, but still won’t work
    Theme is iThemes Builder, child theme, Dark. site: https://www.tropicmodel.com

    My host server guy is not wordpress knowledgeable, although he is a developer, and I’m a designer, not a developer. I have to tell him exactly what to do. I do have FTP access. First thought the .htaccess file was in the wrong place, but it is located in the same directory as index.php… the .htaccess file has been written like so:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond?%{REQUEST_FILENAME}?!-f
    RewriteCond?%{REQUEST_FILENAME}?!-d
    RewriteRule . /index.php [L]
    </IfModule>
    # END WordPress

    I’m going out of my mind. Please advise (with easy-to-understand directions). :- )

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter gionetdesign

    (@gionetdesign)

    This is the exact error message (if that helps)

    Not Found

    The requested URL /about-us/ was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    Apache/2.2.17 (Ubuntu) Server at https://www.tropicmodel.com Port 80

    Check with your hosts that mod_rewrite is running on your server.

Viewing 2 replies - 1 through 2 (of 2 total)
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