• rogpalmeruk

    (@rogpalmeruk)


    I’ve installed a new catalog this week and have been trialling the premium version. But when I’ve tried activating the Pretty Url option, whenever I clicked on the product link, I get a 404 error. The menu sections work until you click on a item.

    Turning it off, everything goes back to normal.

    I tried going into permanlink and saving to refresh it as in the previous forum posts I’ve seen.

    Ideally I want to have pretty url enabled before I start putting any data into it.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • etoilewebdesign

    (@etoilewebdesign)

    Hi rogpalmeruk,

    Does your product slug has any special characters? If so please ensure that you just use English alphabets & numbers only for the product slug. Also, as a test could you add a custom “Permalink Base” by navigating to the “SEO” area of the “Options” tab and see if the product page loads correctly? Please re-save the permalink structure after making any changes to the “Permalink Base” or after enabling/disabling “Pretty Permalinks”, you could follow the steps below to flush your permalink structure:

    – In the main menu, go to “Settings > Permalinks”.
    – Scroll down, if needed, and click “Save Changes”. No need to actually make any changes.

    Thread Starter rogpalmeruk

    (@rogpalmeruk)

    Thanks for the quick reply.

    I went back and double checked the slugs on the few products i created and removed any “-” that i had. changed the Pretty SEO option on, set a permabase (catalog), refreshed the permalinks…

    still got the 404 error.

    etoilewebdesign

    (@etoilewebdesign)

    Hi rogpalmeruk,

    Would you mind sharing the screenshots of your catalog page(by navigating to the “Pages” from the “WordPress” admin sidebar),product edit page(by navigating to the “Products” tab and selecting a product), “SEO” area of the “Options” tab for us to assist you better? If you do not want to share these details here you could email us at [email protected]

    Thread Starter rogpalmeruk

    (@rogpalmeruk)

    Thanks. I’ve emailed over a few images ??

Viewing 4 replies - 1 through 4 (of 4 total)
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