Prevent Customers To Cancel WooCommerce Orders Support Policy

Today woocommerce had me run an update Version 3.2.0. Since the update the cancel button is now back. Can you guys fix this? I really enjoyed having this plugin. Thank you!

Hi @hale3031,

Apologies for the delayed response. I didn’t get a notification for this.

Are you still facing this problem? I will be happy to fix this for you.

:Vishal

Hi Vishal

I have installed and activated the plugin, but the cancel button is not being removed from the woocommerce account.

I would be very grateful if you could take a look?

Many thanks

Hi @nataliegisborne,

Could you please tell me which version of WooCommerce you are using?

:Vishal

Hi Vishal @ashokrane

Yes, it’s version 3.3.3

Thanks

Natalie

Hi @nataliegisborne,

I tested this with latest WooCommerce version. The “Cancel” button doesn’t show up when the Prevent Customers to Cancel plugin is active.

It is highly possible that there is another plugin which is overwriting the filter which we have & that one is displaying the Cancel button.

With our plugin active: https://screencast.com/t/cRppgprsb
With our plugin deactivated: https://screencast.com/t/LiTkqTnl4WS

This is with Storefront theme & WooCommerce version 3.3.3. And I also tested with 3.3.4, it worked fine.

:Vishal