Prevent perma-hide on interaction

  • Resolved tenacityio

    (@tenacityio)


    2 years, 2 months ago

    When the button is clicked, the notification bar hides by setting the key:welcomebar_close value:close in local storage. This seems to be persistent even if the browser is then closed and re-opened and the page revisited. You can even edit the messaging, and it won’t show again.

    Is there a way to turn that off? Basically, make it, so the notification bar doesn’t perma-hide.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Karina

    (@karinapremio)

    Hey @tenacityio , thanks for getting in touch.

    May I ask what behaviour of the bar are you looking for after submission?

    Currently the options are:

    – don’t show the welcome bar (cookies will be stored so it will only reappear after they expire/ after clearing the cache)
    – show the bar when the user visits the website again
    – show the bar when the user refreshes the page or visits another page.

    Please feel free to write further via email to [email protected] which is our official support channel. Thank you!

    Thread Starter tenacityio

    (@tenacityio)

    Sorry for the delay.

    We just want to “show the bar when the user refreshes the page or visits another page.” Or really just the option to not hide the bar at all.

    Plugin Support Karina

    (@karinapremio)

    Thanks for getting back, @tenacityio . So this option would work for you, if I understand correctly? ??

    Thread Starter tenacityio

    (@tenacityio)

    @karinapremio… yes, is there a way to stop the bar from hiding?

    Plugin Support Karina

    (@karinapremio)

    Hey again @tenacityio ,

    Do you mean in general? If yes, you can choose the “show the bar when the user refreshes the page or visits another page” flow ??

    Thread Starter tenacityio

    (@tenacityio)

    @karinapremio Found it.

    Plugin Support Karina

    (@karinapremio)

    Awesome! Please feel free to contact us at [email protected] for any further questions or concerns.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Prevent perma-hide on interaction’ is closed to new replies.