PREVIEW broken after changing Site Address

  • Resolved travisburch

    (@travisburch)


    6 years, 6 months ago

    Hello!

    My Site Address and WordPress Address were identical, but both included “.wpengine” in them — and the “.wpengine” showed up when using my site. So I removed “.wpengine” from the Site Address, and now my site reads “travisburch.com” throughout the site, on all Pages — which is great.

    But when I did, my Preview functionality stopped, and I get a “Sorry, you are not allowed to preview drafts.” message.

    How can I make my Site Address (travisburch.com) differ from my WordPress Address (travisburch.wpengine.com) while also retaining Preview functionality?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey @travisburch,

    WPEngine’s preview URL needs to be updated throughout database. General settings is only one place where it’s used.

    First, make sure you read through WPEngine’s help article:
    https://wpengine.com/support/going-live/

    Second, I would also contact WPEngine support. They should be able to help you fix this.

    Third, if you plan on doing this yourself. Make sure you backup your database before doing anything. Then, install and activate Velvet Blues Update URLs plugin.

    You will want to enter the following:

    OLD URL: travisburch.wpengine.com
    NEW URL: travisburch.com

    If you’re copying and pasting URLs from above, make sure there’s no spaces at the end of each URL. Sometimes you might copy empty space selecting text.

    Lastly, check all boxes for Step 2. And click Update URLs.

    That should do the trick. Please make sure you backup your database before updating URLs. If something goes wrong, you can easily recover database.

    ^V

    Thread Starter travisburch

    (@travisburch)

    Thank you so much for your help!

    Glad I could help.

    ^V

Viewing 3 replies - 1 through 3 (of 3 total)
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