Preview works, but live popup not showing

Hi @rickaahz,

We checked your site and can confirm the issue you described. We see two popups ready but are not showing up.

Could you try some of our troubleshooting steps here: Your Popup Is Not Displaying on Your Homepage (or Another Page) – Popup Maker Documentation

Let us know how it goes. ??

Hi. Thanks for the quick reply.

I followed the documentation and still nothing is shown. Clearing cache also doesn’t work. Any other suggestions?

Hi @rickaahz,

Thanks for the update.

Could you try checking for plugin/theme conflicts? Please see our guide here: Test if a Plugin or Theme Interferes with Popup Maker – Popup Maker Documentation

If the issue persists, please send us a message at Support Request – Popup Maker so we can take a closer look.

We’ll wait for your update.

Hi there,

I’m going to mark this as resolved as we haven’t heard from you in a while.

Feel free to create a new thread if you have other questions.

Thanks!