• Resolved marinapolokhalo

    (@marinapolokhalo)


    I created several slideshows for the ‘Testimonials’ page over a year ago. But now, for ununderstandable reasons, all reviews in all slideshow views are displayed in column

    For 1 of 10 page reloads this issue disappears.

    I tried to disable all cache plugins, resave views, and of course update WP, theme, and all plugins, but it doesn`t help: slider arrows are not even displayed in the HTML

    Plugin version: 3.1.20

    Tell me please, how to fix this?

    The page I need help with: [log in to see the link]

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  • Plugin Support beatrice12

    (@beatrice12)

    Hello @marinapolokhalo,

    Thanks for reaching out to us!

    It might be an issue caused by a plugin or your theme.
    I recommend installing this plugin:?https://www.ads-software.com/plugins/health-check/
    After you install and activate the above plugin it has a?Troubleshooting mode?that allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but?only for your user?– your visitors will still see the normal website.

    Go to its troubleshooting mode and?only activate Strong Testimonials?and see if it works correctly with a?default WordPress theme (Twenty Twenty-One for example) and no other plugins.

    Please let me know how it goes and what you find!

    Warm regards,

    Beatrice.

    Plugin Support beatrice12

    (@beatrice12)

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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