• Resolved jared771298084

    (@jared771298084)


    Hello,

    It seems that the plugin calculates the shipping charge according to the full price, rather than the net price when a discount has been applied. Is there a way to get it to calculate based on the actual price the customer pays – as that’s how most customers would perceive they should be charged.


    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @jared771298084 , thank you for reaching out to us.

    Please send us screenshots of the shipping method and its configuration. We would also need to see your checkout and the cart. We need to see the content of the cart and the price. Also, please enable debug mode on the shipping method and send it to us. You will find more information about the debug mode in our docs.

    Best regards

    Karolina

    Plugin Support Piotrek Bodera

    (@nerdontour)

    As we haven’t got any replies, I’m marking this topic as resolved for now.

    Kind regards,

    Piotrek

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Price based shipping when discounted’ is closed to new replies.