• Not sure why this is not working now, but there have been updates done to theme, wordpress, and plugins since setting this up. It has just been recently discovered that when a customer adds a product to the cart, the price increases. In general settings I have the base price selected to NOT change with calculated total. Additionally, in my Option Blocks I also have this same option set to “product price does not change”. But it is changing anyway. In cart it’s showing the base price and the newly calculated price.
    Thanks for your expertise in helping me fix this ASAP.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Giuseppe Madaudo

    (@askmagic)

    Hi there,
    do you have any cache system? Are you minifying js files?

    Thread Starter jeffk-tizocom

    (@jeffk-tizocom)

    Yes. With Autoptimize plugin. And in Avada theme Enable JS Compiler is on.

    Plugin Support Alessio Torrisi

    (@alessio91)

    Hi there,
    please try disable all plugins and theme and use YITH Product Add-Ons with WooCommerce and a WordPress default theme, let us know if the problem persists.
    Maybe some conflict is occurring.

    Thread Starter jeffk-tizocom

    (@jeffk-tizocom)

    Ok. I have used a WordPress default theme, and disabled all plugins (except what’s necessary for WooCommerce) and problem persists.
    If I DO NOT select one of the options on product page and add to cart, the price does not change and is perfect.
    IF I DO select any of the radio button options, the price increases once added to cart. Even though I have select “Price doesn’t Change… for each of the items and in the main settings.
    I have also uninstalled and reinstalled the Product Add-Ons plugin with no effect.
    Thanks for your continued help.

    Plugin Support Iván Sosa

    (@ivansosa)

    Hi there,

    we have identified a problem with the price calculation on cart when a sale price is used.
    We attach the link to download the specific file that you should replace in this path:
    – wp-content/plugins/yith-woocommerce-advanced-product-options/includes/class-yith-wapo-cart.php

    Link here.

    Let us know.

    Have a great day!

    Thread Starter jeffk-tizocom

    (@jeffk-tizocom)

    Thanks for your reply. The problem is occurring on non-sale items too. I replaced the file as you instructed with no fix. With extensive trouble shooting this is the behavior I’m observing.
    First, I’m also using a plugin by WooCommerce called User Based Pricing. The user role I’m testing on sees pricing that is 35% increase. This is working great. If a user chooses a product for $100 and adds it to the cart, the cart shows $100. BUT if the user selects one of the radio button options from yith woocommerce advanced product options, and adds the $100 item to the cart, THEN the cart shows $135 with base price of $100. So, for some reason the YITH plugin must recognize the User Role percentage increase and adds another 35% increase.
    Please advise.
    Thanks for your patience.

    Thread Starter jeffk-tizocom

    (@jeffk-tizocom)

    Any more insight?

    Plugin Support Pablo Pérez

    (@pperez001)

    Hi there,

    Please if possible share with us a link of the product that has this rule/option, so we can analyze it and give us our thoughts or solution.

    We look forward to hear from you.

    Thread Starter jeffk-tizocom

    (@jeffk-tizocom)

    Yes! Thanks so much.
    Please see our development/testing site and this product https://foothillsnurseries.com/test5-25-22/product/globe-blue-spruce-top-grafted/
    You do not need to be logged in to experience the problem.
    Choose 5GA, and select Local Pickup (free) and notice when it’s added to the cart the price goes from $126.06 to $170.19 (in the cart)
    Appreciate your insight.

    Thread Starter jeffk-tizocom

    (@jeffk-tizocom)

    Have you had opportunity to test and review the problem? I’m interested if you may have a solution. Thanks!

Viewing 10 replies - 1 through 10 (of 10 total)
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