• Resolved k80sg

    (@k80sg)


    Hi, I am having an issue with the price filter where it greys out when I click on the checkbox of other categories or attributes.

    For e.g.

    1. Click on ‘Bracelet’, the price range is ok.
    2. Click on ‘Ring’ (‘Bracelet’ checkbox is still ticked). the ion range-slider greys out. When I uncheck both boxes, sometimes the price range doesn’t recover from the greyed out mode.

    Tried using the woo slider, the entire bar disappears.

    Is this is a known issue? Please kindly advice. Thanks!

    https://www.ads-software.com/plugins/woocommerce-products-filter/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter k80sg

    (@k80sg)

    Hi any hint on this?

    Hello

    Click on ‘Ring’ (‘Bracelet’ checkbox is still ticked). the ion range-slider greys out. – This happens when there is no variants prices. When all the products at the same price or a single product. This is as it should be, because there is nothing to filter

    When I uncheck both boxes, sometimes the price range doesn’t recover from the greyed out mode. – Today, in your question, we have conducted studies.
    The problem in the plugin woocommerce. I recorded a video- https://drive.google.com/file/d/0B7nRXOaWyUJxb3hLLWRJUS11NGc

    To make sure you can repeat the same thing on your site.

    It is necessary to contact the support woocommerce

    Thread Starter k80sg

    (@k80sg)

    I doubt woocommerce will attend to this since they don’t provide multi attributes filtering in the first place but thanks anyway for the assist and the video!

    Hello

    The video shows that the problem woocommerce, because I turned off the filter. The manipulation that caused the error applies only to woocommerce.

Viewing 4 replies - 1 through 4 (of 4 total)
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