price filter not working
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all plugins and WordPress core is up to date, but the wooCommerce price filter is not functioning correctly.
Any assistance would be grateful on the subject matter as it’s on a live site , when customers applying price filter, great that the value shows. how can I fix this?- This topic was modified 4 years ago by chef1974.
The page I need help with: [log in to see the link]
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Hey there!
Can you provide exact steps to reproduce the issue?
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
i was actually informed of this issue, when i place filter to say0-600, products over 600 price range still show up in search provided.
code of report below
### WordPress Environment ### WordPress address (URL): https://www.antiquities.co.uk Site address (URL): https://www.antiquities.co.uk WC Version: 4.7.1 REST API Version: ? 4.7.1 WC Blocks Version: ? 3.9.0 Action Scheduler Version: ? 3.1.6 WC Admin Version: ? 1.6.3 Log Directory Writable: ? WP Version: 5.5.3 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.23 PHP Post Max Size: 256 MB PHP Time Limit: 30 PHP Max Input Vars: 25000 cURL Version: 7.72.0 OpenSSL/1.1.1h SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.25-MariaDB Max Upload Size: 96 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 4.7.1 WC Database Prefix: wp_ Total Database Size: 290.87MB Database Data Size: 223.26MB Database Index Size: 67.61MB wp_woocommerce_sessions: Data: 0.42MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_items: Data: 0.08MB + Index: 0.05MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 0.73MB + Index: 0.52MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_locations: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_shipping_zone_methods: Data: 0.00MB + 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Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #14 - /shop/ Basket: #15 - /basket/ Checkout: #16 - /checkout/ My account: #17 - /my-account/ Terms and conditions: #162 - /terms-and-conditions/ ### Theme ### Name: Antiquities Version: 1.2 Author URL: https://plowenltd.info Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: Antiquites/woocommerce/archive-product.php Antiquites/woocommerce/cart/cart-empty.php Antiquites/woocommerce/cart/cart-item-data.php Antiquites/woocommerce/cart/cart-shipping.php Antiquites/woocommerce/cart/cart-totals.php Antiquites/woocommerce/cart/cart.php Antiquites/woocommerce/cart/cross-sells.php Antiquites/woocommerce/cart/mini-cart.php Antiquites/woocommerce/cart/proceed-to-checkout-button.php Antiquites/woocommerce/cart/shipping-calculator.php Antiquites/woocommerce/checkout/cart-errors.php Antiquites/woocommerce/checkout/form-billing.php Antiquites/woocommerce/checkout/form-checkout.php Antiquites/woocommerce/checkout/form-coupon.php Antiquites/woocommerce/checkout/form-login.php Antiquites/woocommerce/checkout/form-pay.php Antiquites/woocommerce/checkout/form-shipping.php Antiquites/woocommerce/checkout/order-receipt.php Antiquites/woocommerce/checkout/payment-method.php 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Antiquites/woocommerce/single-product/tabs/additional-information.php Antiquites/woocommerce/single-product/tabs/description.php Antiquites/woocommerce/single-product/tabs/tabs.php Antiquites/woocommerce/single-product/title.php Antiquites/woocommerce/single-product/up-sells.php Antiquites/woocommerce/single-product-reviews.php Antiquites/woocommerce/single-product.php Antiquites/woocommerce/content-product_cat.php Antiquites/woocommerce/taxonomy-product_cat.php Antiquites/woocommerce/taxonomy-product_tag.php ### Action Scheduler ### Complete: 1,369 Oldest: 2020-11-18 19:33:59 +0000 Newest: 2020-11-27 13:30:38 +0000 Pending: 5 Oldest: 2020-11-27 14:30:38 +0000 Newest: 2020-12-03 18:00:48 +0000
Thanks for that! This kind of problem is usually caused by either a conflict with your theme or with another plugin.
?
The best way to determine this is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Hey there, since I haven’t heard back from you in awhile I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.
- The topic ‘price filter not working’ is closed to new replies.