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Resolved Jessica Thielke
(@kittyklein)

6 months, 1 week ago

Type Text:
Price is not transferred correctly.
You can select “You Name” 5,90€ but only 5,00€ will be transferred to option Total and to the shopping basket.
What is going wrong here? ..

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Support AndreeaR
(@andreearadacina21)

6 months, 1 week ago

Hey @kittyklein,

Thank you for using PPOM!

Could you please provide some screenshots of the issue along with the URL of the page where we can observe this behavior?

Thread Starter Jessica Thielke
(@kittyklein)

6 months, 1 week ago

https://kittyklein.com/shop/toilettenpapier-huelle-verschiedene-sprueche-kittyklein/

hello AndreeaR, I mentioned the link above.

https://capture.dropbox.com/7wHzaYdoi24bwBqf

Thread Starter Jessica Thielke
(@kittyklein)

6 months, 1 week ago

its kidding me !!! it takes the piss out of me … very annoying if it wasn’t so very important !!!

Plugin Support AndreeaR
(@andreearadacina21)

6 months, 1 week ago

Hi @kittyklein,

Thank you for sharing the details!

Can you please share screenshots of the configurations you made for the input?

I added 5.9 price as Add-on price – https://vertis.d.pr/i/wWfiCt, and here is the result I got as soon as I entered the value – https://vertis.d.pr/i/yyIUtu.

Thread Starter Jessica Thielke
(@kittyklein)

6 months, 1 week ago

Hello AndreeaR,

thank you very much for the tips. i know how to enter it.
Unfortunately, it is not possible to upload more screenshots here.
Please find attached a PDF as a link.

I enter 5,90 € and the RESULT is 5,00 € which has nothing to do with my entries in ppom ! it is an error somewhere in the processing of the price of wordpress / woo / ppom.

the system does not catch the price correctly.

https://www.dropbox.com/scl/fi/j9d8z86omigcvedtr6fz8/price-mistake-wp-woo-ppom-kittyklein.pdf?rlkey=o5vw5aalcr82erfnp58okqps1&dl=0

Plugin Support AndreeaR
(@andreearadacina21)

6 months, 1 week ago

Hi @kittyklein,

Thank you very much for sharing it! I was able to spot the issue.

Please change the price in the PPOM meta field settings from “5,9” to “5.9,” and it will work. I will share this problem with our development team for review – the comma used in the price format.

Again, thank you very much for your cooperation. We wouldn’t have found this problem without your help!

Best regards,

Andreea

Thread Starter Jessica Thielke
(@kittyklein)

6 months, 1 week ago

JESUS!!!! =o))))))))))))))))))))

10000 thanks!
but i had already tried about 30 times… with 5.90

NOW it has worked !!!!
thank you very much !!!

Plugin Support AndreeaR
(@andreearadacina21)

6 months, 1 week ago

Hey @kittyklein,

No worries! Sometimes, an extra pair of eyes can give a fresh view of the problem. I am glad you obtained what you needed! If you have any other questions, don’t hesitate to reach out!

Also, if you had a positive experience with our interaction today, would you be willing to leave a review about it on wp.org?

Sharing your thoughts helps others know what to expect when they contact us.

Best regards,

Andreea