Price problem on version 13.4.0

Hi @r1nuk ,

I’ve just checked and Product Feed Pro, follows the web stores Woocommerce setting.

Woocommerce setting: https://ibb.co/ZXSgb0s

XML result: https://ibb.co/W5q409n

Just confirming on your feed and woocommerce settings, have you set the decimal and thousand separators? Also, have you already done basic debug where only Woocommerce, Product Feed and Storefront theme active to check for conflicts?

I’m unable to replicate the issues you mentioned.

Hello @superlemon1998
Thank you for checking.

Yes, you were able to reproduce my issue in the XML result: https://ibb.co/W5q409n (https://ibb.co/HqY4Yhz). As you can see, the thousand separators are represented by a period (.). In the previous version, there were no thousand separators at all.

The main issue is that Google identifies this period as a decimal, not as a separator, causing errors in data interpretation.

Regards

Here is a screenshot of how it was displayed in the previous version:
https://ibb.co/CPCbSKk

Hi @r1nuk ,

On your Google Feed setting, can you please confirm the region it’s being sold on follows your pricing format? Also, check in your Merchant Centre account that it’s set to the correct region.

I suggest reaching out to the Google Feed Support team if it’s possible to set the thousand and decimal separator values

As of now the WooCommerce settings for the pricing structure, this might be a bug from our end as Google Follows the ISO 4217 so we should force the pricing structure to force the feed to have (comma) as thousand and (dot) as the decimal separator

See: https://support.google.com/merchants/answer/6324371?hl=en&sjid=15255295459555134823-AP#Format&zippy=

For now, please downgrade to the previous versions

did you find any solution to change comma and dots?

@roadlink No, I didn’t, google doesn’t support to set custom separators. I downgraded to the previous version