• Resolved mjpixel

    (@mjpixel)


    Hi there,

    I’m experiencing an issue with the Prices and Currencies by Country Module very similar to this issue reported a few years ago.

    I have my store set up with two currencies: (United States) USD and Canadian (CAD). The user’s location is detected first by IP, then by user selection using a dropdown. This all works well. However, on checkout, I want to override the customer’s currency selection based on their billing country. For example, if a Canadian customer selects USD as the store currency, it should switch to CAD on the checkout screen once they’ve entered their Canadian billing details.

    This is the behaviour I expect to see when I set Override Country Options to Override Country with Customer’s Checkout Billing Country (with the Override Scope set to “Checkout only”).

    Unfortunately, this isn’t happening. No matter what override settings I choose, the customer’s currency is always set to what they’ve selected in the currency dropdown — it never gets overridden by their billing or shipping details as it should. This is true even if I set the Override Scope to “All site.”

    I’ve tried enabling/disabling caching plugins and checking out as a logged-in and guest user, and nothing I’ve tried has resulted in the override settings working as expected. Any insight on what might be happening here or what I can do to fix this?

    Thanks very much,
    MJ

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  • Plugin Support David G

    (@gravid7)

    Hi @mjpixel

    Thanks for reaching out to us.

    If possible please try to check the “Save Calculated Products Prices” option. This will help you to solve if there is any compatibility issue with any plugin. If still not working you can try to enable the “General” module and try to change the “Session Type in Booster” to the “Standard PHP sessions” option.

    Let us know if you have further queries.

Viewing 1 replies (of 1 total)
  • The topic ‘Prices and Currencies by Country Module — Override Settings Not Working’ is closed to new replies.