• I am very worried because my product prices show in the shop page without tax, even though I have selected from WooCommerce > Settings > Tax:

    – Yes, I will enter prices inclusive of tax
    – Display prices in the shop including tax

    I really don’t know what else to do!!! I’m desperate… Help will be much much appreciated!

Viewing 6 replies - 1 through 6 (of 6 total)
  • What setting do you have at WooCommerce > Settings > Tax > Calculate tax based on? This would normally be Shop base address.

    Then at Tax > Standard rates table, you would have for example
    * | * | * | * | 20
    which would charge 20% tax wherever the shop base address is.

    With some settings based on charging tax relevant to the customer address, the tax cannot be worked out until late in the process when the customer address is known. This may be what’s happening.

    Thread Starter viscalapalmera

    (@viscalapalmera)

    Thank you for the super fast response. My tax is based on the customer shipping address or customer billing address (now you are making me think), but in no case in the shop base address. We cannot charge the same VAT to all countries of the world… I thought WooCommerce would be able to show the client on the other side of the computer a different price with VAT included according to the country they are accessing from (by Default Customer Location: “Geolocate”), but I see this is not working like expected… Now I don’t know what I shall do.

    Thread Starter viscalapalmera

    (@viscalapalmera)

    In my case, for all countries within the EU I need my products to show with the VAT of the specific country from where it is bought. And then outside the EU no taxes need to be shown or added (the client pays the product without VAT). I hope you understand what I say. Thank you for your time lorro.

    You normally have to pay UK VAT on goods you export to EU customers who aren’t VAT registered, no tax for customers outside the EU. I think the exception is “digital goods” where an EU customer pays the VAT rate applicable in the country of purchase. Presumably this applies to your products.

    You’re either going to have to show prices without tax and put a note that appropriate tax will be added after the customer enters their address, or, find out which country the customer lives in before they start to shop. WooCommerce has had geolocate for a while and this doesn’t generate much flak on this forum, so I understood it was working well for this purpose? Alternatively, get customers to register and login before they shop, though I accept this may put some customers off.

    There’s a plugin to help with this process:
    https://www.ads-software.com/plugins/woocommerce-eu-vat-compliance/
    You may find other similar plugins on www.ads-software.com, woocommerce.com or codecanyon.

    In my shop I ship only to the billing address. To ship to another address seems to carry some additional risk.

    If the tax varies per customer, presumably you should enter prices without tax.

    Your standard tax rates table will need a line for each EU country, and at the bottom of the table, an everywhere else line with * wildcards and 0% tax. This line will be ignored if the customer’s country is found higher up the table. The plugin mentioned should do this for you.

    Thread Starter viscalapalmera

    (@viscalapalmera)

    Thank you lorro!

    Thank You for the answers lorro. It was also very very usefull for me too. Greetings

Viewing 6 replies - 1 through 6 (of 6 total)
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