Prices not showing on Shop page

  • Resolved frii

    (@frii)


    3 years ago

    Hi! We’re having an issue with the pricing display on the shop page. It’s working fine on the product page but not on the shop page, it’s just empty. We’re using geolocation to determine the location of the customer in order to display the correct prices. If the customer selects a different country in the checkout the price will change.

    if we add a number in the “Regular price” column in the edit product page it will display the price on the shop page. However, it will be a fixed price in EUR, eliminating the point of the plugin

    Thankful for any help we can get

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Oscar Gare

    (@oscargare)

    Hi,

    You have to fill the default WooCommerce price fields. These fields cannot be left empty.
    After setting the WooCommerce price fields, clear the cache of the cache plugin.

    Thread Starter frii

    (@frii)

    Thank you for your reply. What value should I fill them with? If I, for example, fill the default WooCommerce price field with 50 it will display 50 EUR on the shop page. When I then move on to the products page it displays 40 EUR (which is the correct price).

    If I then visit the shop page from the US it says 50 USD. But if I visit the product page from the US it says 70 USD (which is the correct price). So the only thing changing on the shop page is the currency symbol, not the price

    Plugin Author Oscar Gare

    (@oscargare)

    Hi,

    If you set the WooCommerce default price field, the problem could be a theme conflict. The theme must use the standard WooCommerce function product->get_price_html to display the price.

    How can I see the issue? If I visit your shop I don’t can see the price. Did you clear the cache of the cache plugin?

    Thread Starter frii

    (@frii)

    Hi,

    Okay I understand. The class for the price on the shop page is “regular-pricenew” and the class for the price on the product page is “woocommerce-Price-amount amount”

    The issue is active now on https://www.friidesigns.com/webshop/

    Plugin Author Oscar Gare

    (@oscargare)

    Hi,

    It’s a theme issue. Do a test with the default WordPress theme on your staging site to check it.

    Thread Starter frii

    (@frii)

    Hi again! Thank you, that makes sense. Do you know if there’s any workaround? Like a snippet to show the woocommerce-Price-amount amount instead of he regular-pricenew on the shop page

Viewing 6 replies - 1 through 6 (of 6 total)
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