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Resolved scientistsofmedia
(@scientistsofmedia)

3 years, 8 months ago

Hello – two issues I can’t seem to figure out. I’ve enabled Wholesale Global Option with 50% discount. Most items display correctly but I am seeing some errors.

First, I have products that are $7. It shows correct wholesale price at $3.50, but the savings calculation are incorrect showing up as $4. here is a screenshot
https://www.dropbox.com/s/2vlyjtaa44nzxan/wrong-savings.png?dl=0

Secondly, all of my variable products display as: $0.00 – $0.00
Save: (0% – 0%)
screenshot: https://www.dropbox.com/s/0yiquizuiea02qt/variations.png?dl=0

global settings option screenshot:
https://www.dropbox.com/s/k874qdgm9w0uqcp/global-option-settings.png?dl=0

Viewing 7 replies - 1 through 7 (of 7 total)

wpexpertssupportteam
(@wpexpertssupportteam)

3 years, 8 months ago

Hi @scientistsofmedia,

Thanks for using Wholesale For WooCommerce Lite,

We are checking the mentioned issues, and we will keep you posted on this.

Thanks

Thread Starter scientistsofmedia
(@scientistsofmedia)

3 years, 8 months ago

hello – I deleted the previous plugin and installed the updated plugin. My #1 pricing issue was fixed. Thank you.

however I am still having the same issues with my variable products displaying as: $0.00 – $0.00
Save: (0% – 0%)

No wholesale pricing has been added to the variations.

https://www.dropbox.com/s/yks3jiqmetvn666/variations1.png?dl=0
https://www.dropbox.com/s/adgso2xsdh4msc5/variations2.png?dl=0

Plugin Author WPExperts.io
(@wpexpertsio)

3 years, 8 months ago

Hi @scientistsofmedia,

If you are using the Global pricing option then do not add wholesale prices in the individual variation.

Thanks
Thread Starter scientistsofmedia
(@scientistsofmedia)

3 years, 8 months ago
I have not added any wholesale prices in the individual variation. but the prices show up as $0. see screenshot examples here – wholesale price is blank

https://www.dropbox.com/s/yks3jiqmetvn666/variations1.png?dl=0
https://www.dropbox.com/s/adgso2xsdh4msc5/variations2.png?dl=0
- This reply was modified 3 years, 8 months ago by scientistsofmedia.
wpexpertssupportteam
(@wpexpertssupportteam)

3 years, 8 months ago

Hi @scientistsofmedia,

Our technical team needs some more info from your side as they are unable to replicate the mentioned issue on our staging environment can you please create a support ticket on our official website so they can assist you accordingly.

Thanks!

Thread Starter scientistsofmedia
(@scientistsofmedia)

3 years, 8 months ago

can you provide more details on how to contact your support on your official site? when I go to https://wpexperts.io/support/ and select “Wholesale for Woocommerce” from the list, I am directed to woocommerce.com to create a ticket. is this the correct method?

wpexpertssupportteam
(@wpexpertssupportteam)

3 years, 8 months ago

Hi @scientistsofmedia,

You can find our official website on the product page of wp.org.

Please check the screenshot: screeenshot.

Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘pricing issues’ is closed to new replies.