Pricing rules don’t seem to work correctly

  • Resolved Joe Bloggs

    (@joe-bloggs)


    1 year, 3 months ago

    Hi guys,

    I’m hoping you could help with the following:

    I’ve got a product “A” where I’m applying ‘Quantity based discount’. I’m using a ‘product filter’ to limit this rule to this product “A” only.

    Simply, if user purchases product “A” in quantity from 2 to 2, then $200 is applied, Qty 3 to 3, $300 is applied, Qty 4 to 4, $400 is applied.

    My ‘Discount type’ is currently set to ‘Discount on cart quantity’

    This works if product “A” is the only product in the cart. The issue that I’m having is that if I add a different product to the cart, products “B”, then quantity of product “B” will count towards the discount.

    So for example: If I add qty 2 of product “A” and qty 2 of product “B” into the cart, then a discount of $400 is applied, because it counts both products as Qty 4.

    So the “product filter” where I chose this rule to be only applied to product “A” clearly doesn’t work.

    How do I make this rule work so that the rules that I have specified for product “A” are only applied to product “A” in the cart and exclude any quantities by product “B”?

    Thanks,
    Jo

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Joe Bloggs

    (@joe-bloggs)

    @sreejithacowebs,

    I’ve created just a super quick test site with TasteWP here: https://kindlyskate.s4-tastewp.com/shop/

    It has two simple products A and B.

    Please see the screenshots here of my pricing rules setup for Product A: https://ibb.co/dWyPkLh and https://ibb.co/4WYNxBm

    My product A costs $1000. As per the pricing rules that you can see in the screenshots above, if I purchase QTY 2, I should get a discount $500, if I purchase QTY 3, I should get a discount $1000, QTY 4 a discount $1500 etc. as you can see in the screenshot.

    Now see the following screenshots:
    On this first screenshots, it’s only the Product A that is in the Cart: https://ibb.co/nwgcSrr

    So far, the price is correct, because as per my rule, if I purchase QTY 3, then I should get $1000 discount. That works.

    Now, here is what happens when I add Product B into the Cart: https://ibb.co/2dQ06ZY

    My discount now jumped to $1500.

    It happened because I added another product to the cart. Although I have limited my discount price rule only for Product A, this doesn’t seem to work. It also counts Product B and applies the discount towards the Quantity in the Cart rule.

    I’ve recreated this issue on the simple TasteWP test site, only two plugins used, WOO and your plugin with the default StoreFront theme. I believe you will be able to recreate exactly the same on your end.

    Plugin Support Sreejith Acowebs

    (@sreejithacowebs)

    Hi,

    Thank you for bringing the issue to our attention. We are committed to resolving it in the upcoming update. To address the issue, kindly add the product to a product list. For further clarification, please refer to the attached screenshot.

    https://tinyurl.com/ytdxox4b

    https://tinyurl.com/yvhbvx2l

    Thread Starter Joe Bloggs

    (@joe-bloggs)

    Hi Sreejith,

    Thanks for the workaround, it works well.

    Jo

Viewing 3 replies - 1 through 3 (of 3 total)
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