Pricing Table Widget (Tooltip)

  • Resolved wearewired

    (@wearewired)


    3 years, 1 month ago

    On the pricing packages towards the bottom of the webpage, the tooltip functionality does not work. For some reason it works while we’re logged into the editor but on the published site the tooltip is not responding to a user click.

    This is an issue specific to this website (not a overall widget issue)

    We have tried many things but are unable to determine the cause of this bug. On the staging version of the site (igotin2.wpengine.com) the same widget works but when we copied it into the production it no longer works.

    Please let me know if anyone has ran into a similar issue.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support AR Rasel

    (@arrasel403)

    Hi @wearewired,

    Sorry for the inconvenience caused. It seems really strange. I have checked on my site and it is working well.

    Firstly, make sure you are using the latest version of Essential Addons (both Free and Pro) on your site.

    Please retry once after regenerating assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab, and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://prnt.sc/pvozsx

    Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools as well. Check out this screenshot: https://prnt.sc/r3b588

    If still, you are facing the same issue, please create a support ticket here.

    Our support team will check and get back to you as soon as possible.

    Thanks!

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @wearewired,

    Hope you are doing well.
    Can you please inform me that, is your issue gets fixed or not?
    Let me know.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Pricing Table Widget (Tooltip)’ is closed to new replies.