• Resolved coopsie27

    (@coopsie27)


    The primary button link on the Register and Login pages is not linked to anything. Once logged in or registered the user should go to the User page which then enables them to upload files. The secondary links work but I can’t seem to get the primary links to work.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter coopsie27

    (@coopsie27)

    I trawled through the pages in the Support questions and on page 30 I found someone with an issue similar to mine. I think it might be because Divi and UM are not playing nicely with each other. I have the latest version of the plugin, and the latest version of Divi, and I get the same circle with the bar running through it when I try and register someone or login as someone. I have another test site that I am working on which has the current version of the plugin but an older version of Divi and the forms work as they should do. So, is this a problem with UM or with Divi? Will it be resolved so that the plugin can work with the latest version or do I need to look elsewhere for another plugin?

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @coopsie27

    Could you please try disabling the Captcha plugin on your site? There’s a javascript error related to the Captcha when viewing the Register page.

    Regards,

    Thread Starter coopsie27

    (@coopsie27)

    I deactivated the cache plugin and it has not made any difference. The other site that the plugin is working on has cache plugins enabled so I don’t think that is the issue. I still think it is not working with the latest version of Divi?

    Thread Starter coopsie27

    (@coopsie27)

    I deactivated the cache plugin and it has not made any difference.
    I then deactivated all the plugins except UM, and tried again and it still didn’t work. I then deactivated Divi and it worked, so it is definitely an issue with UM and the latest version of Divi. Can this be resolved? Is it a Divi issue or a UM issue?

    Thread Starter coopsie27

    (@coopsie27)

    Update – I got in touch with Divi support and they told me it is a conflict woth the UM reCaptcha plugin. If i deactivate that plugin, the login and Register forms work. But now I don’ have any Captcha on these forms. I am thinking that I need this specific plugin to have the Captcha working, no? I tried a couple of other captcha plugins but they either produced errors or didn’t give captcha for those specific forms.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @coopsie27

    Could you please contact us via [email protected] so we can do further investigation?

    Please include the link to this topic in the email message.

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @coopsie27

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. …Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

    Regards,

Viewing 7 replies - 1 through 7 (of 7 total)
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