Primary Key matching errors

  • Hello, I am having some issues with info being mapped to the wrong contact about 50% of the time. I have the Primary Key set to ‘First Name & Last Name & Email,’ but the feed seems to only be matching the First Name.

    Am I correct in that this should be looking for contacts where the First Name AND Last Name AND email all match the entry, or is my understanding of Primary Key wrong? Any suggestions on how to cut down on the incorrect mapping? Thanks!

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  • Plugin Contributor sbazzi

    (@sbazzi)

    Hey @mandie1313,

    Thank You for the question,

    You should only put 1 primary key and not multiple, we recommend you add th email as the primary key because it is what is most unique.

    Thank You – Sam

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