• Resolved pranaman

    (@pranaman)


    Hi,

    I’ve been using WP with woocommerce and printful, to create and upload images for ‘print on demand’ items for years.

    Recently, I’ve tried to add new products, like t shirts and hats, and they don’t seem to upload.

    I’ve contacted them, then bluehost, my hosting company, and they all don’t know what the issue is.

    I’ve tried things, like I turned off all plugins, then most, except woo and printful. API keys are set up right. Still doesn’t work.

    It does seem that a few images get uploaded to my media library.

    Anyone know why new products aren’t getting uploaded or what I should try?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hi @pranaman

    Thanks for reaching out!

    I’ve been using WP with woocommerce and printful, to create and upload images for ‘print on demand’ items for years.

    I understand that you are using the third-party plugin Printful to add new products to your site, however, they are not uploading based on the screenshot above.

    Since this is a third-party plugin which we don’t provide support for (please see our Support Policy), it would be best to reach out to the plugin’s developers for further assistance here.

    https://www.printful.com/contacts

    https://www.ads-software.com/support/plugin/printful-shipping-for-woocommerce/

    All the best and hopefully, the issue will be fixed soon.

    Thread Starter pranaman

    (@pranaman)

    Thank you xue28. I’ve contacted their support. They haven’t helped. I’ll try other things. Thanks.

    Amir A. (woo-hc)

    (@amiralifarooq)

    Hi @pranaman

    You’re welcome, I am going to mark this thread as resolved, if you have any new questions, please create a new ticket.

    Cheers!

    Thread Starter pranaman

    (@pranaman)

    I blew out and recreated my site. Tried to set it all up again. Getting similar errors.

    Went to error log file. Seeing

    The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 3.1.

    six times.

    and also

    Cron reschedule event error for hook: nfd_data_sync_cron, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {“schedule”:”minutely”,”args”:[],”interval”:60}

    a 1/2 hour later in the log.

    Found https://www.ads-software.com/support/topic/the-automatticwoocommerceadminapioptionsget_options-function/.

    Isn’t at least the first set of errors a woocommerce issue?

    • This reply was modified 1 year, 11 months ago by pranaman.
    • This reply was modified 1 year, 11 months ago by pranaman.
    • This reply was modified 1 year, 11 months ago by pranaman.

    Hello,

    I am sorry to hear that the issue is still affecting your site.

    I can see that there is a possible open issue reported here (Not confirmed yet), you can subscribe to the issue thread in GitHub to get notifications about progress.

    In the meantime, can you please share a copy of your site’s System Status Report? You can get it when navigating to WooCommerce > Status. Select “Get system report” and then “Copy for support”.?The system report can provide us more information to see if something is not properly set in the configuration.

    Thanks.

    Thread Starter pranaman

    (@pranaman)

    Thank you for understanding and for sharing the link

    System Status Report:

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    Site address (URL): https://nutritionbyeric.com
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    `
    Thread Starter pranaman

    (@pranaman)

    also, printful wrote back:

    We checked the store logs and can confirm that we receive an error from the WooCommerce server as a response to our attempt to add the product. Here’s the exact error message:
    <!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”>
    <html>
    <head>
    <title>503 Service Unavailable</title>
    </head>
    <body>
    <h1>Service Unavailable</h1>
    <p>The server is temporarily unable to service your
    request due to maintenance downtime or capacity
    problems. Please try again later.</p>
    <p>Additionally, a 503 Service Unavailable
    error was encountered while trying to use an ErrorDocument to handle the request.</p>
    </body>
    </html>
    ?
    This error means that at the time of the request, the server isn’t ready to handle it. We’re unable to see any other details so the only solution would be to reach out to your hosting provider.

    Saif

    (@babylon1999)

    Hello @pranaman,

    Thank you for sharing their response.

    I suggest you check your site’s API keys and make sure they have the necessary, read and write permissions.

    As for the 503 error, then it indicates a server issue so please make sure to share all this information with your hosting provider.

    One thing you can try which may or not work is flushing the permalinks by navigating to Dashboard > Settings > Permalinks.

    Once in there, click the ‘Save Changes’ button (you don’t need to make actual changes), this should re-write the rules for your site’s .htaccess file.

    Let us know if you have any other questions.




    Thread Starter pranaman

    (@pranaman)

    I was recommended to change hosts to Siteground, which I did, and it worked. Seems it’s something with bluehost.

    Hi @pranaman

    I’m glad you were able to find a solution to your inquiry here and thanks for sharing it with the community too! ??

    Meanwhile, if you have a moment to spare, we would love it if you could share your thoughts with us by leaving a review or feedback. Your experience and feedback are important to help us improve and ensure we’re always providing the best possible support.

    Thanks!

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘printful items not syncing’ is closed to new replies.