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  • Hey there,

    Thank you for reaching out!
    We checked in with this and looks like the Latvian page has our Flat Rate in English, yet the English page has parts of the checkout page in Latvian, as well as a shipping rate that’s not ours – it is possible that the translation plugin is overriding this data and not fetching the correct rates.
    We’d suggest reaching out to WPML’s support team for help, as this inconsistency does not seem to be caused by our plugin, which is why we don’t currently see a way to fix it.

    Be sure to send us another message, if you have any additional questions or concerns!

    Thread Starter edmundspr

    (@edmundspr)

    Somehow translated product is not getting Printful shipping class. Can you tell which part of code is responsible for reading shipping class for shipping calculation?

    maybe it is WPML problem although translated product has correct Prinful class setting in database

    Hey Edmund,

    Thank you for getting back to us!

    wp-content/plugins/printful-shipping-for-woocommerce/includes/class-printful-shipping.php

    provides the functions for data output.
    However, we see that you also have other shipping plugins enabled, which can override our rates, depending on the selected country or your settings.
    The best advice we can give you is to reach out to those plugins directly.

    Let us know if you have any other questions!

Viewing 3 replies - 1 through 3 (of 3 total)
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