Printing labels from orders screen fails

  • marcelsw

    (@marcelsw)


    4 years ago

    Hey Guys,

    We experience the following error when trying to print labels with this plugin:

    Fatal error: Uncaught Bpost\BpostApiClient\Exception\BpostApiResponseException\BpostInvalidResponseException: Invalid response in /public_html/wp-content/plugins/bpost-shipping/vendor/antidot-be/bpost-api-library/src/Bpost.php:270 Stack trace: #0 /public_html/wp-content/plugins/bpost-shipping/vendor/antidot-be/bpost-api-library/src/Bpost.php(432): Bpost\BpostApiClient\Bpost->doCall(‘/orders/’, NULL, Array) #1 /public_html/wp-content/plugins/bpost-shipping/classes/api/class-wc-bpost-shipping-api-label.php(82): Bpost\BpostApiClient\Bpost->fetchOrder(”) #2 /alcoline.nl/public_html/wp-content/plugins/bpost-shipping/classes/api/class-wc-bpost-shipping-api-label.php(98): WC_BPost_Shipping\Api\WC_BPost_Shipping_Api_Label->get_barcodes(”) #3 /public_html/wp-content/plugins/bpost-shipping/classes/api/class-wc-bpost-shipping-api-label.php(45): WC_BPost_Shipping\Api\WC_BPost_ in /public_html/wp-content/plugins/bpost-shipping/vendor/antidot-be/bpost-api-library/src/Bpost.php on line 270
    Er heeft zich een kritieke fout voorgedaan op je site.

    We did troubleshooting already, turned off all other plugins besides this + Woocommerce. Woocommerce is fully updated (version 4.71) and WordPress too (5.53).

    Can you help please? Thanks

Viewing 1 replies (of 1 total)
  • Plugin Author bpost_shipping

    (@bpost_shipping)

    Hello,

    We have developed a fix of the FATAL error in Woocommerce. As from the version 2.3.11 you will get a more user friendly error message when something goes wrong.
    May we ask you to install the version 2.3.11, and let us know if you still experience the issue with new orders. In this case, may we ask you to contact [email protected] with an error reproduction scenario, screenshots and your account id.
    Our dedicated team will further help you.

    Thanks

    Kind Regards
    eSolutions

Viewing 1 replies (of 1 total)
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