Private Messaging addon shows “Deleted User”

  • Resolved jaapgrolleman

    (@jaapgrolleman)


    3 years, 2 months ago

    So far UltimateMember is really good but I can’t get the messaging plugin to work. I don’t think messages are arriving. From the admin account, I go to a test account and try to send a message. But the user on the top says “Deleted User”. And no message arrives in the other user’s account (I’m logged in in another browser). See screenshot:

    View post on imgur.com

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  • Plugin Contributor Champ Camba

    (@champsupertramp)

    If you have purchased one of our extensions or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the www.ads-software.com website.

    To submit a ticket, please login to our website using the email used on checkout and go to this page:

    https://ultimatemember.com/support/ticket/

    Thank you for supporting Ultimate Member with your purchase!

    Regards.

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