Private Pages Not working When Betterdocs Plugin Enabled

  • Resolved walkers13

    (@walkers13)


    4 years, 3 months ago

    Hi, I saw a previous post that I was unable to comment on, so I started a new one.

    The issue is https://www.mysite.com/docs page does not accept the private visibility option. It remains available for viewing for all users, logged in or not. This is a serious issue for me. Any chance there is an update on getting this knowledgebase Private?

    Please advise.
    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Rafin

    (@rafinkhan)

    @walkers13,

    Hi, there. Yes, docs page isn’t private by default. Alternatively, what you can do is to create a new page, use shortcode inside like this following:

    
[betterdocs_category_box]

    Save this page as private. Afterward, assign this newly created page as the BetterDocs Documentation page. Anyways, we are investigating this deeply from our end and we will let you know with an update.

    Thank you!

    • This reply was modified 4 years, 3 months ago by Rafin.
    Plugin Author Rafin

    (@rafinkhan)

    Hi @walkers13,

    How are you doing? So, have you tried out the solution I had mentioned above?

    Can you please get back to us regarding this?

    Thank you!

    Thread Starter walkers13

    (@walkers13)

    I used [betterdocs_category_box] and [betterdocs_category_box column=”3″] on a newly created PRIVATE Page and it was NOT successful.

    Sorry.

    Plugin Author Rafin

    (@rafinkhan)

    Hi @walkers13,

    What error did you get? Can you please elaborate? This should be working fine actually. Can you please share a screen record with us on how you are trying to implement?

    You can also contact our support with further information as well here

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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