Pro Add-on causes critical error on website

  • Resolved petknu

    (@petknu)


    2 years ago

    I bought and installed WP Go Maps – Pro Add-on.

    Now WordPress shows an error message when entering “Edit map”

    “There has been a critical error on this website”

    There is no response from WP Go Maps after several days.

Viewing 1 replies (of 1 total)
  • Plugin Author DylanAuty

    (@dylanauty)

    Hi @petknu,

    Thank you for getting in touch, we do appreciate your time. My apologies for the trouble experienced, we’re eager to help get this resolved as soon as possible.

    Unfortunately, we are not allowed to offer any premium support via these forums as they are reserved for supporting the base version of the plugin, as per the www.ads-software.com guidelines.

    I will need to ask you to open a support ticket on our website instead. You can do so on our website by clicking on Support > Support Desk > Submit a support Ticket. As an alternative, we also have a premium support forum on our website.

    Note: This thread will be marked as resolved as it is specific to our Pro add-on, and under the www.ads-software.com guidelines, no premium support is allowed via these forums.

    • This reply was modified 2 years ago by DylanAuty.
Viewing 1 replies (of 1 total)
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