Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Kyle M Brown

    (@kmb40)

    Hi,

    Very soon. In fact there is a beta / early release version available now. Sign up @ https://eepurl.com/VZ1mL for more information.

    Plugin Author Kyle M Brown

    (@kmb40)

    Pro is now available in early release @ https://goo.gl/peIkwD

    Any word on the pro version ? Been six months

    Plugin Author Kyle M Brown

    (@kmb40)

    Hi danayster45, Pro has been available for sometime now at https://www.wpdocs.co. Please forward any questions.

    hi there – i tried to purchase the pro version from your site and after entering in my info and hitting submit i received some weird message about invalie api key. When I went to submit a support request on your contact page…it sent me a bounced back email with the following
    Could you please get back to me – is this a legitimate plugin and site or did I just get scammed?

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    [email protected]
    (ultimately generated from [email protected])
    host mailchannels-lb-2-364402916.us-west-2.elb.amazonaws.com [54.244.124.122]
    SMTP error from remote mail server after end of data:
    550 5.7.1 [BFD] Sender prohibited by SPF

    Action: failed
    Final-Recipient: rfc822;[email protected]
    Status: 5.0.0
    Remote-MTA: dns; mailchannels-lb-2-364402916.us-west-2.elb.amazonaws.com
    Diagnostic-Code: smtp; 550 5.7.1 [BFD] Sender prohibited by SPF

    Plugin Author Kyle M Brown

    (@kmb40)

    @emmadiy Thanks for bringing this to our attention. Yes, this is a legitimate product. We are looking into each of these issues that you are reporting and will provide an update here as soon as possible.

    Plugin Author Kyle M Brown

    (@kmb40)

    @emmadiy, it appears that there was an issue with the support form which has been resolved. Please submit any future support request related to the pro version to https://wpdocs.co/support/, in the event of any issues in the future we can always be reach directly at support @ wpdcocs.co

    There currently are no issues that we can find with the checkout process and we are unable to replicate what you are reporting. Please try to check out again at https://wpdocs.co/wordpress-help-documentation/

    Thanks,
    Kyle
    Do no hesitate to forward any further questions to our support form or email address.

    Hi what about purchasing the product…I tried again and after submitting it displays

    Expired API Key provided: pk_live_********************vgff

    and nothing seems to have been purchased – i get no email indicating confirmation etc.

    Emma

    Plugin Author Kyle M Brown

    (@kmb40)

    @emmadly

    Would you mind reaching out to us via support @ wpdocs.co so we can work with you to get this resovled?

    Thanks,
    Kyle

    Plugin Author Kyle M Brown

    (@kmb40)

    @emmadly I believe we resolved the issue. The data that you shared was very useful. The API keys have been updated.

    Thanks,
    Kyle

    Hi Kyle

    Just an FYI you may want to investigate this – I was successful in making the purchase from internet explorer…not firefox…I use firefox all the time and never have experienced this issue before.

    Emma

    Plugin Author Kyle M Brown

    (@kmb40)

    Hello Emma,

    Awesome. This is the first report that we have had but we will take a look into that with FireFox.

    Thanks,
    Kyle

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Pro ETA’ is closed to new replies.