Pro Gold Subscription no longer unlimited?

  • Resolved Andrea Gatley

    (@kaessa)


    1 year ago

    My Pro Gold license for unlimited sites expired on the 19th. I’m trying to renew, but it not only charges me $100 more than it used to, it’s no longer unlimited. It shows only 10 sites will be licensed. Is Pro Gold no longer available?

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  • Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @kaessa, glad you reached out!

    I see you need clarification on product licensing. To assist you better, kindly open a support ticket via our priority support channel from your account at my.solidwp.com, and we’ll reach out to you there.
    Thank you.

    Thread Starter Andrea Gatley

    (@kaessa)

    Unfortunately, I don’t seem to be able to access your priority support channel as my subscription has expired and I don’t want to renew it until we get this sorted. Is there an email address that I can use? Or can you send me a direct link to the priority support? All I can access on the support page is documentation.

Viewing 2 replies - 1 through 2 (of 2 total)
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