Pro Plugin: Issues with infinite loading indicator

  • Resolved rkrenzis

    (@rkrenzis)


    1 year, 1 month ago

    Uploading a folder with file contents results in the status circle to infinitely go in circles. I’ve tried to reach out to support but no response. I’m posting here in hopes to raise their attention.

    Steps to reproduce:

    1. Upload folder with contents to media folder within WordPress
    2. Select newly created parent folder
    3. Folder view opens but refresh circle indicates indefinite loading
    4. Click on subfolder #1, same issue reported in step 3.
    5. Click on subfolder #2, contents of folder load
    6. Click on subfolder #3, same issue reported in step 3.

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  • Thread Starter rkrenzis

    (@rkrenzis)

    Their pro support has reached out to me directly. Closing this as it is no longer needed here.

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