Support through forum was poor but my issue got solved 100% by marcus main dev

  • I’m editing a very bad review after finally getting a great support from Marcus the main dev. They have serious problems with pro support through the forum but they say they are addressing it.

    When I finally got the help from Marcus, the main dev, he solved my problems to a 100% satisfaction very quickly.

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  • Plugin Author Marcus

    (@msykes)

    Hello! Sorry for the bad experience, we’re working through our support forums to clear some backlog atm and also make some improvements to our support system, due to recent increase in customer volume.

    If you can write to us directly and mention your threads pending we can make sure they’re tended to ASAP.

    Thread Starter 2babooblabla

    (@2babooblabla)

    A couple of days after this comment, Marcus the main dev solved my issue completly. He says he will sort out the current support issues.

Viewing 2 replies - 1 through 2 (of 2 total)
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