Pro Upgrade Paid But Not Received

  • Resolved Judy Nelson-Moore

    (@judynelsonmoorecom)


    11 years, 7 months ago

    I clicked the “Upgrade to Pro” menu item on the plugin and paid via PayPal last Thursday (2 days ago). My PayPal account shows the transaction has cleared. My bank account shows that the money came out of my account yesterday. I still have not received notification of how to download the upgrade from you. Is this anyway to treat your paying customers!?!? How can I get this resolved?

    https://www.ads-software.com/plugins/nextgen-gallery/

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