Pro version allows multiply voting

  • Resolved kovka01

    (@kovka01)


    1 year, 6 months ago

    Firstly, this plugin is very beautiful, and well designed, thank you for it.

    I use the PRO version of the plugin.

    I have the same issue as here: https://www.ads-software.com/support/topic/free-version-allowing-multiple-voting/
    So I have set up IP and VPN blocking, but still, the other day people can vote again.

    We also get an email from somewhere “getipintel” about exceeding queries for IP-s.

    I have also opened a ticket at InfoTheme Inc Help Desk about this issue, but no answer has arrived yet, and we need to solve it quickly.

    Thanks for your help in advance.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author infotheme

    (@infothemecom)

    Hi thanks for your precious feedback, we are sorry that you are facing this issue, can you please connect with us on whatsapp for instant resolution on other end we recommend you please enable browser fingerprint technology to prevent duplicacy or use email based otp system to make it more unique

    Plugin Author infotheme

    (@infothemecom)

    these both features are available in pro version, under options

    Thread Starter kovka01

    (@kovka01)

    Thanks for your answer.
    I have enabled everything under Options/Advanced.
    I have checked: Enable Browser Fingerprint for Unique Voting
    Enable Cookies Based Voting
    Enable VPN Blocking on Voting
    Enable IP Blocking on Voting

    Also, when I check one of the Voting contest, I have options at the dropdown menu as follows:
    Voting restrictions:

    Unlimited votes per user – not good for me
    One vote per browser session – not working, if they close and open again, they can vote multiply
    One vote per device
    One vote per IP address
    One vote per IP with no VPN – this is the one I set up firstly

    Now which combination would work for me, if I want a person to vote one time? Do I have to remove the checkmarks at Options/Advanced? Should I set up another option at the dropdown?

    Thanks for your help in advance.

    • This reply was modified 1 year, 6 months ago by kovka01. Reason: Missed some details
    Plugin Author infotheme

    (@infothemecom)

    you have to opt for one vote per device , you may have netqork bloccking issue on finger print js file can you plz mail us same

Viewing 4 replies - 1 through 4 (of 4 total)
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