PRO version questions

  • Resolved ZeroGravity

    (@zerogravity)


    4 years, 10 months ago

    Hi Todd,

    We are looking to upgrade to the PRO version but have a few concerns.

    1. I saw a question in another thread from a couple of months ago asking if the pro version has been updated to a version of freemius that doesn’t have the vulnerability. There wasn’t an answer. Has this been done?
    2. There doesn’t appear to be a way to contact you via your website fro pre sales questions. I went there to ask the above question.
    3. I can’t see a client login link on your website. How do we access support etc. once a purchase has been made.

    We have used the plugin on three websites and would be looking at upgrading all of them.

    The lack of responses and apparent unavailability is a real concern as we consider upgrading. At the moment we are considering another option because of this.

    Could you respond to our concerns above and assure us that the plugin will continue to be maintained and updated.

    Many Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Yes, please answer

    Plugin Author toddhalfpenny

    (@toddhalfpenny)

    Apologies for the lack of reply… for some reason these forum notifications were going into my spam.

    The plugin is under active dev, and I’m currently working on updates for both the free and pro version.

    Pro support is available via email and there’s a link in the WP menu to create support tickets also.

    that’s great news. thanks for the update.

Viewing 3 replies - 1 through 3 (of 3 total)
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