Pro version support not replying

  • Resolved netisme

    (@net360)


    12 months ago

    We have submitted 2 support tickets on your wpsemplugins website, the first over a week ago, but have not yet had a reply other than the auto-reply that our message was received. We have the pro version and cannot install on some client websites as it says the License Key is invalid but its the same one we use on other websites without issue. Please advise.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello,

    We already replied to you with your license key. Please check.

    Thanks

    Thread Starter netisme

    (@net360)

    Hello, I haven’t seen any replies and have checked all email folders. I will submit the request again direct to your @support email if you can resend your reply. Thanks

    Plugin Author kcseopro

    (@kcseopro)

    Hi,

    I see already replied you. If still issue please create new ticket and send me ticket ID I will check.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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