Problem after last updates

  • Resolved umutusu

    (@umutusu)


    4 years ago

    Hi!
    After every single update of your plugin, my website goes sideways!
    It starts while updating actually. Update procedure never finalizes (and honestly, I wait like half an hour, which normally should take no more than 30seconds like other plugins) and finally hoping that it’s just a bug and close the WordPress update page but apparently there’s is a problem with your plugin.
    And sorry but you think that we’ll buy your other paid plugins? You wish!
    Why would we?

Viewing 2 replies - 1 through 2 (of 2 total)
  • lauramay7

    (@lauramay7)

    I’m not associated with the plugin creators, but have been using this (and one of their extensions) for around 6 months now. We’ve not had issues with the plugin updating or messing with our website, though there were functionalities we asked for, mostly in relation to our site using a manual cron job. It sounds like you may have a plugin or theme conflict going on – might want to check that out. Otherwise, if you contact support, it might be a good idea to be specific about the nature of the problems and include screenshots so that they know where to start.

    Plugin Author MakeWebBetter

    (@makewebbetter)

    Apologies for the inconvenience but it seems to be your website specific issue. It is most probably some plugin conflicting with our integration plugin.

    We would request you to try deactivating plugins one-by-one and see if you are able to update our plugin without much delay or you can simply delete the existing HubSpot integration plugin and download the new version.

    If you still face any problems updating the plugin then please contact our support.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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