Problem after Transfer

Hi @awol,

Thank you for contacting us, Are you using “Transfer Plus”?

Hi @arsalantariq,
No, I’m not using ‘Transfer Plus’, just the standard Transfer shortcode and plugin.

Hi @awol,

We have forwarded the details to the QA Team we will get back to you once we heard back from them.

Thanks!

Hi @awol,

As we have tested it’s working perfectly fine on our side. Can you please share with us the custom code you have used in the functions.php file so we can take a look and update you accordingly?

This action hook should work mycred_transfer_completed.

Also, you can not do anything using this if (isset($POST[‘transfer’])).
Also, you can not redirect after a transaction.

Hi @arsalantariq,
OK thank you for your reply. I will try my function again with the mycred_transfer_completed action hook, and then if it doesn’t succeed this time (I have made some changes) I will post here to see if you can help me work out what the problem is. The isset code is not crucial, as it works on the other button, so I can just add the wp_mail as an else statement, and if the action hook works as it should I don’t need it anyway.
Regarding not being able to redirect after a transfer, that is a shame, as I have seen several other people have posted about this; can you explain why it is not possible to either add this to the plugin, or provide some code that could be added? I might be able to workaround this, but it would obviously be better if it was a standard feature, as it is quite confusing to users and could result in duplicate transfers.

Finally you didn’t address my other query about the Transaction Completed modal message box, and how to adjust the appearance? I would be grateful if you could.

Hi @arsalantariq,

I have tried again but the function is still not triggered. Below is my code from the functions.php file.

//Function, Action to send emails after Transfer
    function confirm_result() {
    global $wpdb, $username, $offer, $title, $seller_email, $buyer_name, $buyer_email;
    add_filter( 'wp_mail_content_type', 'wpdocs_set_html_mail_content_type' );
    $seller_subject = "Transfer completed";
    $seller_body = "Dear $username<br>$buyer_name has completed the transfer of $offer to the Bahter escrow account. You can now contact  $buyer_name to make arrangements. Their email address is <a href='mailto:$buyer_email'>$buyer_email</a>. They have also been given your email address.<br>Once you have completed your transaction please visit <a href='mysiteurl/deal-completed/?seller=$username&item=$title'>this link</a> to confirm that it is complete.You may also want to delete your listing if it is a one off item.<br>Thank you.";
    $headers = "From: <admin@mysiteurl>";
    wp_mail( "{$seller_email}", $seller_subject, $seller_body, $headers );
    $buyer_subject = "Transfer complete; instructions to complete transaction for $title";
    $buyer_body = "Dear $buyer_name,<br>Your transfer of $offer is complete. You can now contact $username to make arrangements. Their email address is <a href='mailto:$seller_email'>$seller_email</a>. They have also been given your email address.<br>Once you have completed your transaction please visit <a href='mysiteurl/deal-completed/?buyer=$buyer_name&item=$title'>this link</a> to confirm that it is complete.<br>Thank you.";
    wp_mail( "{$buyer_email}", $buyer_subject, $buyer_body, $headers );
		
    // Reset content-type to avoid conflicts
remove_filter( 'wp_mail_content_type', 'wpdocs_set_html_mail_content_type' );
     }
add_action ('mycred_transfer_completed', 'confirm_result');

I have tested the wp_mail and that works (as I mentioned before there is a Cancel button on the same page which also sends an email). I don’t see anything in my code that would cause an issue, but if you can I’ll be glad to implement any suggestion. It just seems that on my site the ‘mycred_transfer_completed’ is not firing, even though the transfers are going through and being notified on screen.

Hi @awol,

Are you initializing There variables?

global $wpdb, $username, $offer, $title, $seller_email, $buyer_name, $buyer_email;

Because the action hook mycred_transfer_completed returns 4 paramerters Transfer ID, Request, Setttings, And Object, By accessing these 4 parameters you can easily find Sender and Reciever’s ID, Then you can access User names.

After a successful transaction redirect to desired page, We’ve added this into our roadmap, We’ll release the feature in upcoming release.

Hi @arsalantariq,
Thanks but the variables are not the problem; I have tested all of that in another way. The problem is the mycred_transfer_completed not triggering the action at all. That is why I tried to find another way to achieve it, with the isset() code I mentioned. Please help me understand why mycred_transfer_completed isn’t working or how I can investigate it, or provide me with an alternative if possible?

And thank you for planning to add the redirect, but I should point out that it should be after the modal message is dismissed by the user, whether successful or not – the confusing part is that the user is currently presented with the transfer page again once the modal is dismissed with the ‘OK’ button. This will almost certainly lead to repeated transfers, as people think that the transaction has not been successful even though the modal appears and is dismissed; it leads to uncertainty.

Hi @awol,

As we have tested it on our staging environment the hook is successfully triggered. We used var_dumpand die, Which are used for debugging.

So this must be related to your environment as no one reported this issue till now.

Screenshot 1:
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• This reply was modified 3 years, 3 months ago by A.Tariq.