Problem after update

  • Resolved devansh1995

    (@devansh1995)


    3 years, 5 months ago

    Hello ..

    Thanks for the awesome plugin. I haven’t updated the plugin for long because each time I update the following problem occurs.

    https://snipboard.io/hsd1wA.jpg

    But it doesn’t seem to resolve with new updates as well so I finally decided to post here. Please help me with this.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Rank Math SEO

    (@rankmath)

    Hello @devansh1995,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems to be working fine on our end.

    Assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    You can follow this video tutorial as well:

    Looking forward to helping you.

    Thread Starter devansh1995

    (@devansh1995)

    I have tried this troubleshooting and the problem is with rank math only.

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello @devansh1995

    Can you please send a screencast using a free service like Loom, showing the process laid out in the above video?

    Looking forward to helping you. Thank you.

    Thread Starter devansh1995

    (@devansh1995)

    ok wait

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello,

    Thank you for your patience.

    Please update Rank Math & all other plugins, themes, and WordPress to the latest version.

    The issue should be fixed.

    If not, please feel free to open a support topic or reply to this message and we will be more than happy to assist.

    Do share the video screencast showing only Rank Math with the default theme activated and causing the issue.

    Looking forward to helping you.

Viewing 5 replies - 1 through 5 (of 5 total)
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