problem after update to version 5.9.7.1

  • Resolved andreas

    (@eco4drive)


    4 years, 12 months ago

    howdy folks,

    since update to version 5.9.7.1 events manager showed me a red bubble with the number of 247 events “needed actions” (like, if there were a new bookingor something like that) in the sidebar at wordpress – what to do?

    i looke after, but found nothing special in the list of my events…

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter andreas

    (@eco4drive)

    resolved – those have been orphaned events (it does not show me before the version change!) and this issue could be cleaned with the events manager administrator tools.

    Hello,

    Sorry for the late response.

    We’re aware of this issue and will explain. The number is showing orphaned events, which is actually ‘correct’ and is now showing due to a fix we introduced in 5.9.7. The side-effect is uncovers the fact that orphaned events can exist more obviously.

    To correct that number, visit Events > Settings > Admin Tools and then click the ‘Remove Orphaned Events’ button. You’ll notice that in the description the number should correspond to the difference in that menu number.

    The other issue is orphaned events. These happen when the event isn’t properly deleted. The problem is it does not happen all the time, and we have been unable to reproduce the problem due to its rarity. If you ever notice that the number is off whilst deleting events or performing an action, we’d appreciate knowing the steps taken. If we can reproduce the issue, fixing the problem becomes a possibility.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘problem after update to version 5.9.7.1’ is closed to new replies.