Problem analytics Open emails

  • Resolved guillaumeglt

    (@guillaumeglt)


    3 years, 8 months ago

    Hello,

    I have problem to track the statistics of my emails (i can track the click on the link but not the open). After i send my email, directly the email is writing already open but it’s not true.

    Thanks

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  • Hello @guillaumeglt,

    Sorry for the delayed response. We always recommend opening a support ticket in our dedicated support channel to get a fast reply.

    Regarding your query, if you can share a few screenshots of the issues that you faced then it would be helpful for us to understand the problem more clearly. If you are still facing this issue then please submit a support ticket here – https://wpmanageninja.com/support-tickets/

    Thank you.

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