• Resolved dannyh55

    (@dannyh55)


    I guys, i installed the plugin in my site, i tried to custom it, but in my home page i have a little banner up to vision text, when i install the plugin something crush in my banner, just appear 1 line, i desactived all custom, and uninstall the plugin but this continue, pls help me

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Gabe Livan

    (@gabelivan)

    @dannyh55 if you uninstalled the plugin and this thing continues, then it wasn’t the plugin’s fault in the first place. This has been reported before and in the end, it turned out to be a different issue outside any of Asset CleanUp’s functions. Can you please re-enable Asset CleanUp and set it to “Test Mode“? I could bypass it via /?wpacu_skip_test_mode and check if there are any differences between the page loading with and without Asset CleanUp.

    Thread Starter dannyh55

    (@dannyh55)

    Hi Gabe, i understand you, but in the case is like i told you, because i used the web site without a problems, but when i installed the plugin, something crash in the line, maybe when the plugin minifique the style or css, or i dont know

    Plugin Author Gabe Livan

    (@gabelivan)

    @dannyh55 I assume you’re referring to the top slider. You said “when i install the plugin something crush in my banner, just appear 1 line” – Each slide has one title (large font) and a subtitle (much smaller). Can you explain a bit more about the issue you’re having?

    If you cleared the page caching from WP Super Cache and the cache in your browser, and you still have the problem, then I’m positive it’s not from Asset CleanUp at all as the plugin once deactivated, it will be like never have it active in the first place. There might be traces left in the database (e.g. rules), but they have nothing to do at all with your layout.

    Please check this article to understand what happens after you deactivate Asset CleanUp: https://assetcleanup.com/docs/what-happens-once-i-deactivate-the-plugin-are-the-settings-preserved/

    Thread Starter dannyh55

    (@dannyh55)

    I mean the banner that is above view, this failure appeared after installing the plugin,

    the name vc_carousel-slideline if you can check my site

    Plugin Author Gabe Livan

    (@gabelivan)

    @dannyh55 I’ve checked it out and indeed, there’s a problem with that one, but it’s not caused by Asset CleanUp. If you load the URL with the /?wpacu_no_load query string (which deactivates the plugin on page load, for debugging purposes), you’ll notice the behavior is the same.

    When you resize the browser’s window, you will notice it readjusted and shows fine. The JS code that deals with the width and height of the image is triggering again, but for some reason, it doesn’t trigger when the page load is initially loaded. This needs to be investigated, perhaps the image should not be lazy-loaded. A patch that can be applied is using a JavaScript code that will emulate the browser’s resize event that will make the JS script behind that carousel to trigger again and readjust the images to their right height.

Viewing 5 replies - 1 through 5 (of 5 total)
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