Problem backing up

  • Resolved ameliehub

    (@ameliehub)


    4 years, 7 months ago

    Hello, When trying to save a backup I get this message. “You have chosen to send this backup to remote storage, but no remote storage locations have been selected”
    I have selected email as remote storage. It use to work perfectly.
    This not the first time I get this message. I’ve seen it on other websites.
    Can you please tell me what to do.
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Annette

    (@annetteschwindt)

    I’m having the same issue with backup by email on several websites. (Before updating to WP5.5 btw.)

    • This reply was modified 4 years, 7 months ago by Annette.
    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please can you try to deselect it first and re-save then re-setup email storage again. Do you still get the same issue?

    If so, please could you send us a copy of the latest full backup log?
    This can be found in the UpdraftPlus Existing Backups tab.
    Please copy the content into an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Annette

    (@annetteschwindt)

    I’ve tried deselecting, resaving, reselecting, resaving. But it still gave the same error.

    On one blog though I also changed the intervall of backup from monthly to fortnightly and then deleted the oldest in the list on the existing backups tab. This made the backup start on its own and it also came through to my email.

    When I tried it on another blog it did the same but only after a litle while. That server is slower anyway though.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    You could also try to wipe out settings in the “Advance Tools” tab. That totally reset UpdraftPlus settings in case the settings were corrupted during upgrades.

    Regards,
    Bryle

    Thread Starter ameliehub

    (@ameliehub)

    I’ve done what Annette suggested. I’ve changed the intervall of backups and saved and deselect email and reselect email. Saved
    The backup lauched automatically and succeeded.
    Thanks for your help

Viewing 5 replies - 1 through 5 (of 5 total)
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