• Resolved yfain

    (@yfain)


    Hello,

    we’ve got a problem with your plugin.

    We are using the official plugin from dhl for woocommerce.

    When we want to generate a bulk of dhl labels, it fails with a white page. If we deactivate your plugin, it all works just fine.

    The development team of the dhl plugin told us that the problem is on your site. So how can we fix this?

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  • Plugin Support Upendra Kapse

    (@wpupen)

    Hi @yfain,

    First of all, apologies for the delay in getting back to you on this.

    When you get a white page, can you please check what exact Fatal error you are getting? You can enable debugging on your site to check what exact error is appearing.

    Please share the error with us as it will help us to identify what could be causing this issue.

    Kind Regards,
    Upendra.

Viewing 1 replies (of 1 total)
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