problem buying Vitrue

  • Resolved newbie357

    (@newbie357)


    9 years ago

    Hi Hannah,

    1 of the Major reasons I go thru Paypal is to Not give all my info to strangers.

    I just tried to buy your program and it would Not go to the regular PayPal site and demanded all of my personal info.

    You may be missing out on a lot of payments by doing this to us. Let me know when you change this and when I click on Paypal it simply opens up the Paypal window (just like I’ve set up my site for my Customers).

Viewing 6 replies - 1 through 6 (of 6 total)
  • Theme Author Ben Ritner – Kadence WP

    (@britner)

    Hey,
    There are two options when you get to checkout on our site.. one is paypal and one is credit card. It defaults to paypal.. When you choose paypal it would take you right to paypal.com for payment.

    Are you sure your on the site https://www.kadencethemes.com/

    Kadence Themes

    Thread Starter newbie357

    (@newbie357)

    Ok, bought it. Not sure what to do with the folder and how to upgrade.

    Thread Starter newbie357

    (@newbie357)

    Really didn’t want anything to download to my computer.

    Wanted it to download to wordpress and update your Virtue.

    How can this be done?

    Thread Starter newbie357

    (@newbie357)

    Ok, I see how to download it. Saved it to my USB flash drive.

    It downloaded as per your instructions on your site. Thank you.
    Also, there is a yt vid https://www.youtube.com/watch?v=QlIjmRIowLs
    ~~~~~~~~~~~~~~~~~~~~~~~~
    Premium Broke my site.

    Everything is Totally gone. It took me more than a month to get the slider, fonts, colors, plugins, pages, forums woocommerce and everything else on my site…Now just a White Page.

    Can Premium be deleted and I’ll just go back to the Free one?

    Doesn’t look like it will.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    @britner Please make sure you forward these questions onto your own support methods.

    Theme Author Ben Ritner – Kadence WP

    (@britner)

    Hey newbie357,
    Please use the support forms here: https://www.kadencethemes.com/support-forums/forum/virtue-theme/

    You have premium access you can ask your questions there. I would be more then happy to help you install the theme correctly and get your site back live.

    Also to be clear the youtube video you linked to has nothing to do with the virtue theme.

    Please checkout the tutorials on our site: https://www.kadencethemes.com/tutorials/

    Kadence Themes

Viewing 6 replies - 1 through 6 (of 6 total)
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