problem cart page
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Hi,
We’re experiencing an issue with the cart page in WooCommerce. When adding products to the cart using the standard WooCommerce blocks, the item quantity automatically changes to 10, regardless of any adjustments made. It remains fixed at 10.
However, when we switch to using the WooCommerce shortcode ([woocommerce_cart]), the cart stays empty, no matter how many products are added.
Interestingly, this issue doesn’t occur when we’re logged in.
The following we already tried, but it did not help:
– we deactivated all plugins
– we have changed to standard theme of WordPress
– we removed all standard woocommerce pages and added new ones.
– We removed transients in the tools page
– We used the shortcode [woocommerce_cart] instead of the blocks in the page editor.
– We removed the divi editor at the products page
– AJAX add to cart buttons on archives is enabled.
– We updatet all perma linksstatus report:
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55<br>wp_font_face: 33<br>wp_font_family: 12<br>wp_global_styles: 2<br>wp_navigation: 1<br>wpcode: 4 Security<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? 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Pagina niet ingesteld Theme<br><br>Name: Divi<br>Version: 4.27.1<br>Author URL: https://www.elegantthemes.com<br>Child Theme: ? – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt<br>raden we het gebruik van een sub thema aan. Zie: Hoe maak je eensub thema<br><br>WooCommerce Support: ? Templates<br><br>Overrides: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br><br>Daily Cron: ? Next scheduled: 2024-09-05 14:53:48 +01:00<br>Options: ?<br>Notes: 66<br>Onboarding: completed Action Scheduler<br><br>Afgerond: 100<br>Oldest: 2024-08-05 15:59:40 +0000<br>Newest: 2024-09-05 11:11:42 +0000<br><br>Mislukt: 3<br>Oldest: 2024-07-15 14:56:36 +0000<br>Newest: 2024-09-05 10:45:38 +0000<br><br>In afwachting: 1<br>Oldest: 2024-09-05 17:23:50 +0000<br>Newest: 2024-09-05 17:23:50 +0000 Status report information<br><br>Generated at: 2024-09-05 12:14:59 +01:00<br>
The page I need help with: [log in to see the link]
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